1. Definitions and Interpretation

In this Policy, the following terms shall have the following meanings:

• “personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”);
• “We/Us/Our” means Nutshell Creative Marketing Ltd, a limited company registered in England under company number 5533694, whose registered address is MERCERS MANOR BARNS, SHERINGTON, BUCKINGHAMSHIRE, MK16 9PU, and whose main trading address is 17 London House, High Street, Stony Stratford, Milton Keynes MK11 1SY.

2. Information About Us

2.1. Our Site is owned and operated by Nutshell Creative Marketing Ltd, a limited company registered in England under company number 5533694, whose registered address is ELSBY & CO, THISTLEDOWN BARN, HOLCOT LANE, SYWELL, NORTHANTS, NN6 0BG, and whose main trading address is 17 London House, High Street, Stony Stratford, Milton Keynes MK11 1SY.
2.2. Our VAT number is 867 1818 87.
2.3. Our Data Protection Officer is Lucy Swanston, who can be contacted by email at hello@nutshellcreative.co.uk, by telephone on 01908 575140, or by post at 17 London House, High Street, Stony Stratford, Milton Keynes MK11 1SY.

3. What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites, and We advise you to check the privacy policies of any such websites before providing any data to them.

4. Your Rights

4.1. As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:

• The right to be informed about Our collection and use of personal data.
• The right of access to the personal data We hold about you (see section 8).
• The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 9).
• The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6, but if you would like Us to delete it sooner, please contact Us using the details in section 9).
• The right to restrict (i.e. prevent) the processing of your personal data.
• The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation).
• The right to object to Us using your personal data for particular purposes, including direct marketing.
• Rights with respect to automated decision-making and profiling.

4.2. If you wish to exercise any of these rights, please contact Our Data Protection Officer at hello@nutshellcreative.co.uk. We will respond to requests within one month as required under GDPR.
4.3. If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 9, and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
4.4. For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.

5. What Data Do We Collect?

5.1. We may collect personal data including your name, email address, and other contact details if you choose to provide them via Our Site or other means.
5.2. If you send Us an email, We may collect your name, your email address, and any other information which you choose to give us.

6. How Do We Use Your Data?

6.1. If We collect any personal data, it will be processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security, see section 7.

6.2. We may use your data for the following purposes:

• To reply to your enquiries.
• To send you further relevant information.
• To send you marketing communications, including promotional emails related to Our services, under the basis of legitimate interest. We ensure that Our legitimate interests do not override your rights. You have the right to opt out of these communications at any time by using the unsubscribe link in Our emails or contacting Us directly.

6.3. We use third-party services such as Google Analytics and email marketing software to process personal data. These third parties process data on Our behalf and are bound by GDPR-compliant agreements.

7. Cookies and Tracking Technologies

7.1. Our Site uses cookies. You can manage your preferences through the ‘consent preferences’ button found at the bottom left when entering Our Site.

8. Contacting Us

If you have any questions about Our Site or this Privacy Policy, please contact Our Data Protection Officer by email at hello@nutshellcreative.co.uk, by telephone on 01908 575140, or by post at 17 London House, High Street, Stony Stratford, Milton Keynes MK11 1SY.

9. Changes to Our Privacy Policy

We may change this Privacy Policy from time to time. Any changes will be immediately posted on Our Site, and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations.

10. Data Collected Outside Our Website

10.1. In addition to the data collected through Our Site, We may also collect personal data through other interactions, including but not limited to:

• Direct email or telephone communication with Our team.
• Business transactions and contractual agreements.
• Networking events, conferences, or referrals.
• Third-party sources where legally obtained (e.g., publicly available business directories).

10.2. All personal data collected through these means will be processed in accordance with this Privacy Policy. This includes ensuring:

• Data is processed under the lawful basis applicable (e.g., performance of a contract, legitimate interest, or consent).
• Data subjects are informed of their rights, including the right to object, withdraw consent, or request deletion of their data.
• Data is not shared with third parties without consent, except where legally required or when using GDPR-compliant processors.
• If you have any questions about how your data is collected and used, please contact Us using the details in Section 8.